In collaboration with Amazon Web Services (AWS) and NVIDIA, whitepaper introduces a framework for telco-verticalized AI agents, emphasizing ontology, reasoning, simulation, trust and brand engineering JERSEY CITY, NJ / ACCESS Newswire / June 16, 2025 / Amdocs (NASDAQ

OX), a leading provider of software and services to communications and media companies, today unveiled a new standard defining what makes a telco AI agent an advanced, verticalized enterprise offering. In a whitepaper titled "AI Verticalization for Telcos," Amdocs presents an outline for telco-grade agents that are skilled, brand-engineered, trustworthy, and autonomous-capable of transforming how CSPs engage with customers and operate their networks.