FICO Helps British Insurance Provider Vitality Deliver Personalised Healthcare Journeys

  • LONDON--(BUSINESS WIRE)--Vitality, a leading health and life insurance provider, is working with global analytics software leader FICO to deliver personalised experiences for its 1 million members. Unique in the health insurance market, the Vitality Care Hub powered by FICO\u00ae Platform offers a fully digital journey including instant authorisation, online consultant booking and integration with a GP referral. Since its implementation, fewer than 28% of Vitality member claims are now started over.