Airbnb: 50% of Users Turn to AI Bot for Customer Service

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  Posted by Two Blokes May 4 - Filed in Stock - 0 views
  
  Airbnb has rolled out an artificial intelligence (AI) bot for customer service in the U.S. CEO Brian Chesky addressed the use of this tool during the company's recent first-quarter earnings call, TechCrunch reported Friday (May 2), saying that 50% of customers were already turning to the bot for customer service.