TalkTalk Joins Forces With NiCE To Deploy CXone Mpower In Mission To Revolutionize Customer Experience

  • HOBOKEN, N.J.--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) today announced that TalkTalk, one of the UK's largest connectivity providers, has taken another step forward in its mission to become the UK's most recommended Wi-Fi provider by harnessing NiCE's AI-powered customer service automation platform, CXone Mpower. As part of transformation plans aimed at radically simplifying its business and revolutionizing customer experience, the collaboration will enable TalkTalk to combine multiple existing op.