Australia Retail Banking Competitor Benchmarking Report 2025: ANZ Leads with Nearly 75% of Its Customers Holding Three or More P

  • Discover the evolving Australian retail banking landscape as the Big Four—ANZ, Westpac, NAB, and CommBank—face challenges from smaller, niche banks. This report benchmarks banks on market share, NPS, and digital satisfaction, highlighting key insights and strategies for success amidst digital-first trends. Discover the evolving Australian retail banking landscape as the Big Four—ANZ, Westpac, NAB, and CommBank—face challenges from smaller, niche banks. This report benchmarks banks on market share, NPS, and digital satisfaction, highlighting key insights and strategies for success amidst digital-first trends.